Technology Support & Services

Service Description All computer and software problems are handled through a ticketing system. Email and the appropriate person will respond to your request. Contact the Web Librarian at if you are having trouble finding something on the Department of Psychology website.
Psychology Computer Classrooms Computer classroom resources available to eligible faculty, staff, and students within the Department of Psychology.
Lecture Room Audio/Video Equipment Information Descriptions of computers and audio/video equipment that are available for use in the department's lecture rooms.
Technology Services Help Desk Phone, email, and walk-in consulting for technology services and other computing needs for students, staff, faculty, and other affiliates of the University of Illinois at Urbana-Champaign.
Applied Technologies for Learning in the Arts and Sciences (ATLAS) Information technology services that support and enhance the educational, research, and administrative activities of students, faculty, and staff in LAS.
Technology Services Provider of campus-wide computing, networking, telephone, and instructional technology services, including computer security and antivirus software.
Software Webstore Inexpensive software for faculty, staff, and students on campus.
Illini Union Tech Zone Computers, software, printers, and other computer-related hardware are available for purchase to eligible faculty, staff, and students at the University of Illinois. There is a buying guide, vendor information, and repair service for equipment purchased at the Illini Union Tech Zone.
Resources in case of trolling attacks In the unfortunate event of sustained online harassment, the Provost has provided resources and contact information for obtaining assistance that may include temporarily removing profiles from public University web pages.
Copyright Librarian When creating or using digital content it's important to understand your rights and responsibilities for protecting intellectual property. The University Library retains a copyright librarian specializing in copyright services available for consultations.
Office of Technology Management The OTM provides resources to help turn innovations into real world impacts. They offer a range of services support the process of bring inventions to the broader public.
UIUC AnyWare Services Technology Services now offers remote access to a virtual desktop and a wide variety of applications accessible from desktop and mobile devices. AnyWare is meant to provide students with access to programs they may not have access to on their own devices and remove barriers to software use due to lack of processing power, data caps, and bandwith limitations.
Webtools Covers a range of services including blogs, calendars, directories, massmail, forms and surveys, short URLs, and emailing.
Qualtrics Campus has recently purchased a campus wide Qualtrics license.  College/Unit Qualtrics accounts will no longer be accessible by December 2023. Click here for more information about the transition from CITL.
REDCap Research Electronic Data Capture (REDCap) is a browser-based tool for collecting both high risk and non-high risk data. Illinois REDCap is provided at no cost to faculty, staff, and students at the University of Illinois at Urbana-Champaign.
eduroam eduroam is a service provided by an international agreement between more than a hundred educational institutions around the world to provide 'roaming' wireless connectivity that works across any of their campuses.
Virtual Private Networking (VPN)

While WiFi users on public or insecure networks will see a vast increase in their security, remote users' greatest benefit is the ability to claim a UIUC IP address while off-campus. The VPN's primary purpose is to raise the security experienced by WiFi and remote users to the level that wired on-campus users have natively. This page explains what the VPN does and does not do for your system and its security.